Privacy policy

Privacy Policy

Effective Date: August 13, 2026

Glam by Reka (“Glam by Reka,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit glambyreka.com, purchase a digital product, subscribe to our communications, contact us, or otherwise interact with our online store.

By accessing or using our website, you acknowledge the practices described in this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with Glam by Reka, we may collect the following categories of information.

Information You Provide

You may provide information such as:

  • Your name
  • Email address
  • Billing address
  • Telephone number, when provided
  • Order and transaction details
  • Customer-account information
  • Marketing preferences
  • Reviews, survey responses, or promotional entries
  • Messages and information submitted through our contact forms
  • Information provided when requesting customer support

Payment Information

Payments are processed through Shopify and authorized third-party payment providers. Glam by Reka does not directly receive or store your complete credit card number or payment-account credentials.

We may receive limited payment-related information, including the payment method used, transaction status, billing details, and fraud-prevention results.

Digital Product Information

When you purchase an ebook, planner, template, workbook, calendar, or another digital product, we may collect information needed to fulfill and support your order, including:

  • The product purchased
  • Date and time of purchase
  • Download delivery status
  • Download attempts or access history
  • License or access information
  • Technical errors associated with delivery
  • Requests to resend or restore a download

Information Collected Automatically

When you visit our website, Shopify and other enabled technology providers may automatically collect information such as:

  • IP address
  • Browser and device type
  • Operating system
  • Approximate geographic location
  • Referring website
  • Pages and products viewed
  • Search activity
  • Shopping-cart activity
  • Checkout interactions
  • Date, time, and duration of visits
  • Cookie identifiers and similar technical information

2. How We Use Your Information

We may use personal information to:

  • Process payments and complete orders
  • Deliver digital products and download links
  • Confirm purchases and send transactional emails
  • Provide customer service and technical support
  • Resend, restore, or troubleshoot digital downloads
  • Manage customer accounts
  • Prevent fraud, abuse, unauthorized transactions, and security threats
  • Maintain business, tax, accounting, and transaction records
  • Improve our website, products, marketing, and customer experience
  • Understand how visitors interact with our store
  • Personalize content and product recommendations
  • Send marketing communications when you have consented or when otherwise permitted by law
  • Administer promotions, surveys, or giveaways
  • Protect and enforce our policies, licenses, and intellectual-property rights
  • Comply with applicable legal and regulatory obligations

3. Shopify and Service Providers

Our store is hosted through Shopify. Shopify processes information about customers and website visitors to operate the storefront, checkout, payments, customer accounts, analytics, security, and other ecommerce services.

We may also use service providers that assist with:

  • Payment processing
  • Digital-file delivery
  • Website hosting and security
  • Email delivery and marketing
  • Customer service
  • Data storage
  • Website analytics
  • Fraud prevention
  • Advertising and social media
  • Accounting, legal, and administrative services

These providers may access personal information only as reasonably necessary to perform services, comply with legal obligations, or protect their rights.

Shopify’s consumer privacy practices are described in the Shopify Consumer Privacy Policy.

4. Canva and Third-Party Digital Products

Some Glam by Reka products may include access to Canva templates or require the use of another third-party platform.

When you follow a link to Canva or another third-party service, your use of that platform is governed by its own privacy policy and terms. Glam by Reka is not responsible for how an independent third-party platform collects, uses, or protects your information.

Unless specifically required for customer support, we do not need access to your Canva password or private account credentials. Please never send passwords or complete payment information through our contact form or email.

5. Cookies and Similar Technologies

Our website may use cookies, pixels, tags, and similar technologies to:

  • Keep the store functioning properly
  • Remember preferences and shopping-cart contents
  • Process checkout activity
  • Maintain security
  • Measure website performance
  • Understand visitor behavior
  • Improve products and marketing
  • Provide or measure relevant advertising, when enabled

Some cookies are necessary for the website to function. Others may depend on your location and consent preferences.

Where available, you can manage optional cookies through the cookie banner or privacy-preference controls displayed on our website. You may also adjust your browser settings, although disabling essential cookies may prevent certain store features from working correctly.

6. Marketing Communications

If you subscribe to the Glam by Reka email list, we may send you information about:

  • New digital products
  • Product updates
  • Special promotions
  • Creative resources
  • Business announcements
  • Relevant tips and inspiration

You may unsubscribe at any time by selecting the Unsubscribe link in a marketing email.

Unsubscribing from marketing does not prevent us from sending transactional communications, including order confirmations, download information, policy notices, or responses to customer-support requests.

7. How We Disclose Information

We may disclose personal information:

  • To Shopify and providers that operate our store
  • To payment processors and fraud-prevention providers
  • To digital-delivery and email providers
  • To analytics, advertising, or social-media services enabled on our store
  • To professional advisers such as accountants, attorneys, or insurers
  • To comply with a subpoena, court order, legal process, or governmental request
  • To investigate fraud, misuse, security incidents, or policy violations
  • To protect the rights, safety, property, and security of Glam by Reka, our customers, or others
  • In connection with a merger, sale, restructuring, financing, or transfer of all or part of the business
  • When you direct or consent to the disclosure

We do not sell personal information for money. However, certain analytics or advertising activities may be considered “selling,” “sharing,” or targeted advertising under some privacy laws. Where required, eligible visitors may use the website’s privacy controls to opt out.

8. Data Retention

We retain personal information only for as long as reasonably necessary to:

  • Complete and support your purchase
  • Maintain access and transaction records
  • Resolve disputes or customer-service concerns
  • Prevent fraud and enforce our agreements
  • Meet tax, accounting, legal, and regulatory requirements
  • Support legitimate business operations

Retention periods may vary depending on the type of information and applicable requirements. When information is no longer reasonably needed, we may delete, anonymize, or securely dispose of it.

9. Data Security

We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no website, internet transmission, electronic storage system, or payment process can be guaranteed to be completely secure. You are responsible for protecting your passwords, devices, email account, and customer-account credentials.

Please contact us promptly if you believe your Glam by Reka order or customer information has been accessed without authorization.

10. Your Privacy Rights

Depending on where you live, you may have the right to:

  • Request access to personal information we maintain about you
  • Request correction of inaccurate information
  • Request deletion of certain personal information
  • Obtain a portable copy of eligible information
  • Withdraw consent when processing is based on consent
  • Opt out of certain targeted advertising, selling, or sharing activities
  • Appeal a decision regarding a privacy request
  • Receive equal service without unlawful discrimination for exercising privacy rights

These rights may be subject to verification, legal exceptions, and record-retention requirements.

To submit a request, use the contact form at glambyreka.com and include:

  • Your full name
  • The email address associated with your order
  • Your order number, when applicable
  • The type of privacy request you are making

We may request additional information to verify your identity before processing a request. An authorized agent may submit a request when permitted by law, but we may require proof of authorization.

11. Your Privacy Choices

Depending on your location and the features available on our website, you may:

  • Unsubscribe from marketing emails
  • Adjust cookie preferences
  • Use a “Your Privacy Choices” or data-sharing opt-out link
  • Change browser cookie settings
  • Contact us to request access, correction, or deletion

Requests involving information processed independently by Shop, Shop Pay, or another Shopify consumer service may also need to be submitted through Shopify’s privacy controls.

12. Children’s Privacy

Glam by Reka products and services are intended for adults and are not directed to children under 13.

We do not knowingly collect personal information directly from children under 13. If you believe a child has provided personal information to us, please contact us so that we can review and address the matter.

13. External Links

Our website and digital products may contain links to third-party websites, platforms, or resources.

We are not responsible for the privacy, security, accuracy, or content practices of external services. We encourage you to review the privacy policy of each third-party website you visit.

14. International Visitors

Glam by Reka is based in the United States. If you access the store from another country, your information may be processed in the United States, Canada, or other countries where Shopify and our service providers operate.

Privacy protections and data-processing rules may differ from those in your location. Where required, service providers use appropriate safeguards for international data transfers.

15. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes to:

  • Our digital products or business practices
  • Shopify features or installed applications
  • Technology and security practices
  • Legal or regulatory requirements

The updated policy will be posted at glambyreka.com with a revised effective date. Your continued use of the website after an update means the revised policy will apply to future interactions, subject to applicable law.

16. Contact Glam by Reka

For privacy questions or requests, please contact Glam by Reka through the contact form at:

Website: glambyreka.com
Business: Glam by Reka
Location: Raleigh, North Carolina, United States

Please do not include passwords, complete payment-card numbers, Social Security numbers, or other highly sensitive information in your message.